- Level
- Short
- Study mode
- Online
- Duration
- 14 hours
Why choose the ITIL® 4 Direct Plan and Improve (DPI)? The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement. Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams. The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation.
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